How to correct invoice number on locked invoice?

Dear community,

I didnt configure the invoice counter reset correctly at first and it slipped my attention that there was a wrong invoice number assigned. I marked it as “sent” and later as “paid” now my bookkeeping tells me I need to fix the number on the invoice.
But since the invoice is locked I cant do that.

I also tried canceling the invoice thinking maybe I can delete and recreate it but this lead to a spanish popup presumably about verifacu (which I had active but have deactivated since it was postponed to be mandatory by law to 01.01.2027)
Trying to cancel the invoice leads to:

“Esto cancelará la factura y creará una factura rectificativa por el importe total de la factura
Motivo de la rectificación*(Textinput)”

My setting for e-invoice and verifactu is turned OFF.

Any advice on how to fix this situation is welcome.

Best regards,
Daniel

Hi,

I’m not sure if it’s supported. Since you’re on the hosted platform I suggest sending an email to [email protected] to ask.