Help. Two-Factor Authentication


I just got my phone back after it was sent back for repair and I’m now in the process of restoring it - but it seems google authenticator does not backup sites I had added Two-Factor Authentication for.

So it seems I am locked out. Is there a way I can reset this?

My email is:

I have access to my email address and I know my password.

Sorry for the late response, my email notification was in my spam folder.

If you’re still having trouble please send an email to and we’ll help.

All sorted now, thank you