Grey Screen of death after update to v5.5.10

extremeskillz · August 17, 2022, 12:06am

Hey Support,
I upgraded to the latest v5.5.10 and now I don’t have access to the admin side of things or at least I am not presented with the log on screen. I performed the artisan optimize:clear command but I’m stuck at the grey screen of death on the admin. I tested the client portal with my test account and that works fine.

Some specs:
Ubuntu Server: LAMP stack with PHP 8.1 (latest patch level)

Please advise me where to look for issues.

extremeskillz · August 17, 2022, 12:54am

Interestingly enough the ninja client is working. It’s just the the web gui as its stuck in grey screen of death at the moment. Not sure where to look or find the error for the web gui. Any pointers?

hillel · August 17, 2022, 5:05am

Hi,

We’re looking into this issue, you can see more details here.

github.com/invoiceninja/invoiceninja

Gray Screen

opened 09:19PM - 16 Aug 22 UTC

Daserig

more info requested

**What version of Invoice Ninja are you running? v5.5.10 **What environment a…re you running?** Other Xampp **Have you checked log files (storage/logs/) #0 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\Container.php(875): ReflectionClass->__construct('Database\\\\Seeder...') #1 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\Container.php(756): Illuminate\\Container\\Container->build('Database\\\\Seeder...') #2 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Foundation\\Application.php(857): Illuminate\\Container\\Container->resolve('Database\\\\Seeder...', Array, true) #3 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\Container.php(692): Illuminate\\Foundation\\Application->resolve('Database\\\\Seeder...', Array) #4 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Foundation\\Application.php(842): Illuminate\\Container\\Container->make('Database\\\\Seeder...', Array) #5 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Database\\Console\\Seeds\\SeedCommand.php(109): Illuminate\\Foundation\\Application->make('Database\\\\Seeder...') #6 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Database\\Console\\Seeds\\SeedCommand.php(81): Illuminate\\Database\\Console\\Seeds\\SeedCommand->getSeeder() #7 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Database\\Eloquent\\Concerns\\GuardsAttributes.php(155): Illuminate\\Database\\Console\\Seeds\\SeedCommand->Illuminate\\Database\\Console\\Seeds\\{closure}() #8 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Database\\Console\\Seeds\\SeedCommand.php(82): Illuminate\\Database\\Eloquent\\Model::unguarded(Object(Closure)) #9 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\BoundMethod.php(36): Illuminate\\Database\\Console\\Seeds\\SeedCommand->handle() #10 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\Util.php(41): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}() #11 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\BoundMethod.php(93): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #12 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\BoundMethod.php(37): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #13 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Container\\Container.php(651): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #14 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Console\\Command.php(139): Illuminate\\Container\\Container->call(Array) #15 C:\\xampp\\htdocs\\invoiceninja\\vendor\\symfony\\console\\Command\\Command.php(308): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #16 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Console\\Command.php(124): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #17 C:\\xampp\\htdocs\\invoiceninja\\vendor\\symfony\\console\\Application.php(998): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #18 C:\\xampp\\htdocs\\invoiceninja\\vendor\\symfony\\console\\Application.php(299): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Database\\Console\\Seeds\\SeedCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #19 C:\\xampp\\htdocs\\invoiceninja\\vendor\\symfony\\console\\Application.php(171): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #20 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Console\\Application.php(102): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #21 C:\\xampp\\htdocs\\invoiceninja\\vendor\\laravel\\framework\\src\\Illuminate\\Foundation\\Console\\Kernel.php(129): Illuminate\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #22 C:\\xampp\\htdocs\\invoiceninja\\artisan(37): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #23 {main} "} **Have you searched existing issues? No **Have you reported this to Slack/forum before posting? No **Describe the bug** I installed Invoice Ninja and run the parameters to configure it, (composer install composer dump-autoload --optimize php artisan key:generate php artisan optimize php artisan migrate php artisan db:seed), but at the moment of finishing the installation it shows me a gray screen and it doesn't show the login to be able to access **Steps To Reproduce** Step 1: Download the code v5.5.10.zip Step 2: Upload the code to my site Step 3: Setup the database Step 4: Run composer install composer dump-autoload --optimize php artisan key:generate php artisan optimize php artisan migrate php artisan db:seed Type URL my site/public/install Finish sussesfully **Expected behavior** Show me the login page. **Screenshots** ![image](https://user-images.githubusercontent.com/108285620/184987027-89abfa49-85c2-4852-b8e0-a1391d29ef07.png) **(v5) Can you replicate the issue on our demo site? https://demo.invoiceninja.com** No

extremeskillz · August 17, 2022, 4:53pm

Thanks.
I am getting the same error reported in the git hub via the browser console of Firefox:

Loading failed for the with source “https://www.domain.com/invoiceadmin/canvaskit/canvaskit.js”.

Yes my install is in a sub folder but this was working fine prior to the upgrade to v5.5.10. My apache2 configuration didn’t change.

extremeskillz · August 17, 2022, 5:01pm

To add my APP_URL is correct in the .env file.

extremeskillz · September 14, 2022, 2:55pm

I updated to 5.5.21 last night and my issue was fixed. Thanks you team!