Gmail setup help

Self-Hosted | v5
#1

Hello, i cant send email invoice, this is my .env

MAIL_MAILER=smtp
MAIL_HOST=smtp.gmail.com
MAIL_PORT=587
MAIL_USERNAME=Gmail_e-mail
MAIL_PASSWORD=my_secret_password
MAIL_ENCRYPTION=TLS
MAIL_FROM_ADDRESS=Gmail_e-mail
MAIL_FROM_NAME=Gmail_e-mail

i dont see any error
any help will be apreciate.

Emailing Invoices to Local Email Works, to External Email Does Not Work
#2

Hi,

Do you see any errors in the system logs table?

#3

could you specify where to look for that?
in nginx I have the error.log and I don’t see anything
in storage / logs / laravel.logs it does not show any error either

#4

It’s a table in the database.

You can also use the UI and use the last tab on the client preview pane.

#5

I found this in the activities table

Failed to authenticate on SMTP server with username “myemail@gmail.com” using 3 possible authenticators. Authenticator LOGIN returned Expected response code 235 but got code “535”, with message "535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials 184sm10437376qki.97 - gsmtp
". Authenticator PLAIN returned Expected response code 235 but got code “535”, with message "535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials 184sm10437376qki.97 - gsmtp
". Authenticator XOAUTH2 returned Expected response code 250 but got code “535”, with message "535-5.7.8 Username and Password not accepted. Learn more at
535 5.7.8 https://support.google.com/mail/?p=BadCredentials 184sm10437376qki.97 - gsmtp
".

#6

the user name and password on the .env file they are correct

#7

@Gustavo Are you using 2 factor authentication on GMail? If so, you cannot use your normal password as this needs the 6 digit OTA code. You will need an app password (from your GMail security settings page).

I had this very problem with one of my users accounts :wink:

1 Like
#8

I had not realized that, good point, I just reviewed them and the options 2-Step Verification and Use your phone to sign in are off

#9

Pity…

Does your password have weird ascii characters in it? If so try changing it to alphanumeric only and see if that works. I’ve had to do this on a couple of accounts.

#10

The info here may help:

#11

I create a new gmail acount and now is working!

thanks to all for help me

1 Like