Happy Holidays!
I have a small question regarding e-mails.
Let’s say I have a client and I add a contact with surname, lastname and e-mail address to it.
When I then send an e-mail (for an invoice e.g.) through our inhouse mail server/portal the “To:” field in the e-mail (the recipient) seems to be the name of the contact + the e-mail address.
e.g. to: John Doe [email protected]
When I don’t specify a name for the contact, but only an e-mail address, then the full name of the client appears in the To: field of the e-mail.
like: Some Long Name of a Company Ltd [email protected]
This is a problem for us because our mail portal cannot handle long text + mail-address as a recipient.
Is there a way to disable or circumvent this?
We would like to only pass the e-mail address (no name) to our mail server.
Right now we have to add some shortended version of the company name as a contact if we don’t have any contact name.