"From" Email address

Hosted • invoicing.co | v5
1

I want to change the “From” email address from user@domain to billing@domain. I am using the Microsoft connector signed in with a user that can send as billing, but I can’t find where I can change this setting. The reply-to email address is working as expected, directing the user to billing@domain.

I have the Company Details email address set as billing@domain.

Sorry if this has been covered elsewhere. All I can find are things related to the Self-Hosted versions.

Thank you for your time.

2

Hi,

To prevent being flagged as spam the from address needs to match the sending email address, I believe you’d need to disconnect the user@domain email on Settings > User Details and then connect the billing@domain email.

3

Thank you for the quick reply, @hillel. That would be correct if the user didn’t have Send As rights for the billing@domain (this is an email distribution group), which this user does.

Nonetheless, I created a new user with the email address billing@domain hoping this would achieve what I wanted. So I disconnected the Microsoft account within Invoice Ninja for user@domain, and it told me it was successful. However, when I went to the new account billing@domain and tried connecting it to Microsoft, it gave me an error “400: This email is already linked to an account” If I log back in with the user@domain, it shows that Microsoft is still connected.

Would this workaround work? If it would, how do I disconnect from Microsoft?

Is Invoice Ninja using the user’s email address or the Microsoft email address you use to sign in?

Thank you.

4

It may help to change the email address on Settings > User Details to the new email before re-connecting to Microsoft.

5

So I couldn’t get disconnected from Microsoft. So I thought I would try and just change the user’s email address, which worked. Now, Invoice Ninja is trying to send out the email through billing@domain, but it errors with the following:

System failed to email invoice Test - 02
Client error: "POST https://graph.microsoft.com/v1.0/users/billing@domain/sendmail
resulted in a '403 Forbidden' response:
("error": ("code". "ErrorGrouplsUsedInNonGroupURI","message":"Group Shard is used in non-Groups URI.")
September 15, 2022 15:54 • 127.0.0.1

Is there a way around to get around this?

Thanks,
Jonathan

6

@AllyNetSol

This looks like an error with the users permissions to be able to send at all?

7

Thanks for the response, @david, but this user can send and receive without issues. I have multiple places I’ve used this account, and they are all working fine. Granted, these other places use generic SMTP setups with a field to specify the “From” address.

8

I misspoke earlier, and I think it would make a difference. billing@domain used to be an email distribution list but was upgraded to a Microsoft 365 group.

The error that is received when using an email distribution list is:


System failed to email invoice Test - 02 Deleted
Client error: 'POST https://graph.microsoft.com/v1.0/
users/billing_dist@domain/sendmail
resulted in a '404 Not Found' response:
{"error": ("code": "MailboxNotEnabledForRESTAPl"'"mes
sage", "The mailbox is either inactive, soft-deleted, or is
hosted on-premise.""innerError".:
{"date":2022-09-15T20:34:54" "request-
id". "Obfba54b-95e9-40f3-8207-4bf285704150" "client
-request-
id": "Obfba54b-95e9-40f3-8207-4bf285704150"}}}

Not sure if this helps to be honest, but I wanted to provide the correct information.