Feature Discussions: media management, digital delivery, client resources and payment-gated downloads

Invoice Ninja already connects clients, products, invoices, quotes, payments and the client portal.

A useful next step could be a more complete way to manage and deliver client-facing resources.

The outcome would be simple:

A business can attach resources to a client, product, invoice, quote or project, and decide when the client is allowed to access them.

Examples:

  • digital product files

  • project delivery files

  • manuals or documentation

  • license files

  • onboarding material

  • external resource links

  • private client downloads

  • files that become available only after payment

The most important use case is digital delivery after payment.

For example:

  1. A client receives an invoice.

  2. The invoice references one or more digital resources.

  3. Before payment, the client can see that resources will become available after payment.

  4. After payment, the resources become available in the client portal.

  5. Once the client is authenticated, they can download the resources again later.

The access model should probably support different states:

  • internal only

  • visible to client

  • available after invoice is paid

  • manually released

  • available through a public link until claimed

  • available permanently in the client portal after claim

This would make Invoice Ninja more useful for businesses that deliver digital goods, project files, paid documents or customer-specific resources after payment.

There is also a smaller related problem: image/document previews should not load full-size files in tables. That could be solved as an early step by generating thumbnails/previews for image documents. But the bigger opportunity seems to be a consistent resource and delivery system, not only a thumbnail optimization.

Possible feature direction:

  • resources attached to invoices, products, clients, projects or quotes

  • client portal section for available resources

  • payment-gated resources

  • claim-once links

  • repeated authenticated downloads

  • access logs

  • external links as resources

  • thumbnails/previews for image resources

  • optional tags/categories later

Question for the community:

How do you currently deliver files, digital goods, project material or private resources to clients after an invoice has been paid?

Where does that workflow break today?

For example:

  • Do you send files manually by email?

  • Do you use external links or cloud folders?

  • Do you need clients to access paid files again later?

  • Do you need “claim once, then access through the client portal” behavior?

  • Would payment-gated resources inside the client portal save time or reduce support requests?

What would be the most valuable first step?

  • faster document/image previews

  • client-facing resource library

  • payment-gated downloads

  • digital product delivery

  • external resource links

  • claim-once access links

  • access logs

  • tags/categories for resources

Are there important use cases, risks or edge cases missing from this idea?

Hi,

Agreed this use-case is worth supporting. You may be able to use a payment link with the return URL set but it wouldn’t be the best user experience.

If there isn’t an issue for this on GitHub feel free to create one to track it.

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Here you go:

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