jermain
September 14, 2023, 4:54pm
1
I did an export to my email, but I am not receiving anything. It’s odd, because everytime I login I do receive an email that there was a new login.
Why am I not receiving the mails from the export? It’s also not possible to download. It always creates the link to the email.
hillel
September 14, 2023, 5:42pm
2
Hi,
If you can please send an email to contact@invoiceninja.com we can try to debug the problem.
Note: if you use the desktop app you can download the reports directly in the app.
jermain
September 15, 2023, 9:04am
3
Thank you. I have downloaded the app. Where can I find the reports?
hillel
September 15, 2023, 9:27am
4
If you have a paid plan you should see the option in the sidebar navigation.
jermain
September 16, 2023, 10:14am
5
So this is only available in the paid plan? I mean this bug of not being able to export has been there for such a long time. Why is there no fix for this, other than forcing people to go for the paid plan?
hillel
September 17, 2023, 5:24pm
6
Please send an email to contact@invoiceninja.com and we’ll look into why you aren’t receiving the email.