Export doesn't come to my email

Hosted • invoicing.co | v5
1

I did an export to my email, but I am not receiving anything. It’s odd, because everytime I login I do receive an email that there was a new login.

Why am I not receiving the mails from the export? It’s also not possible to download. It always creates the link to the email.

2

Hi,

If you can please send an email to [email protected] we can try to debug the problem.

Note: if you use the desktop app you can download the reports directly in the app.

3

Thank you. I have downloaded the app. Where can I find the reports?

4

If you have a paid plan you should see the option in the sidebar navigation.

5

So this is only available in the paid plan? I mean this bug of not being able to export has been there for such a long time. Why is there no fix for this, other than forcing people to go for the paid plan?

6

Please send an email to [email protected] and we’ll look into why you aren’t receiving the email.