Thanks for all the work on v5 - it’s looking great!
I’m having trouble installing v5 … the installer won’t proceed because the email check isn’t getting through but throws and error: Expected response code 354 but got code “554”, with message "554 5.5.1 Error: no valid recipients ".
It seems the installer is trying to send a message with an empty recipient, something the mail server dies not accept (and rightly so I’d say ).
Perhaps a recipient address should be added to the installer screen so a test email can be sent to an actual recipient?
Thanks for reporting this!
@david, @ben any thoughts?
Hi @hillel ,
Meanwhile I got it going. It turns out that the installer is trying to send a message to the “From” email address. However (in this case), the mail server needs SMTP AUTH: Recipient address rejected: SMTP AUTH is required for users under this sender domain. I got it going by temporarily relaxing the checks on the mail server so I’m updating my suggestion to:
Perhaps the installer can either try SMTP and if that fails SMTP AUTH (or the other way around) or there could be a tick box giving the installer the option to use SMTP AUTH. Not everyone has access to mail servers…
Have you filled in all the fields on the mail setup screen prior to clicking test?
Hi @david ,
Yes I have.
I was getting this same exact error and wanted to comment on what was causing mine.
My email server provider Mailcheap recently switched over their underlying mail system and I found out that in that process I lost my sender aliases. So the email I set in “From Address” was no longer linked up as an alias, but instead of seeing some sort of error about the sender address I was getting this 554 “no valid recipients” error. This was in V4 by the way.
Something to check on in case anyone else runs into this error.