Errors in PDF generation

journeyer · January 8, 2025, 6:04am

Version ie <v5.11.11

Environment <Self-Hosted/Git>

Describe the bug

PDF generation with snappdf is failing with upgrade from v5.11.8 to v5.11.11

Steps To Reproduce

In .env file, the PDF generator is set to
PDF_GENERATOR=snappdf

Snappdf exists and permissions are correct in appropriate directory. But I just

Expected Behavior

PDF should be rendered in client page, or any other page which needs PDF invoice.
But instead it shows an error ‘Unable to generate the raw PDF’

Additional context

Saw a few commits between recent versions which tweaked PDF generation routine (app/Jobs/Entity/CreateRawPdf.php@handle())
(Possibly - Additional handling for compressed PDFs · invoiceninja/invoiceninja@87bd5c7 · GitHub
)

Switching to PDF_GENERATOR=phantom fixes the issue!

Logs

[2025-01-08 05:34:19] production.ERROR: Unable to generate the raw PDF {“userId”:XXXX,“exception”:"[object] (App\Exceptions\FilePermissionsFailure(code: 0): Unable to generate the raw PDF at /home/XXX/public_html/app/Jobs/Entity/CreateRawPdf.php:115)
[stacktrace]
#0 /home/XXX/public_html/app/Http/Controllers/ClientPortal/InvoiceController.php(127): App\Jobs\Entity\CreateRawPdf->handle()#1 /home/XXX/public_html/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\Http\Controllers\ClientPortal\InvoiceController->showBlob()
#2 /home/XXX/public_html/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(44): Illuminate\Routing\Controller->callAction()

hillel · January 8, 2025, 8:35am

Hi,

Are you using a custom design/do the standard designs work?

journeyer · January 8, 2025, 4:02pm

No custom design (apart from a logo and maybe a custom field or two for contacts).

hillel · January 8, 2025, 4:52pm

I believe this issue is being tracked here:

github.com/invoiceninja/invoiceninja

PDF generation still not working even after upgrade to v5.11.11

opened 08:45AM - 08 Jan 25 UTC

Plaschke-Culturall

more info requested

## Setup - Version: v5.11.11-W171 - Environment: self-hosted, snappdf ## De…scribe the bug We cannot generate PDFs anymore using snappdf. We updated to version 5.11.11, which should have fixed the bug, but we still get a FilePermissionsFailure everytime we try to create a PDF. See logs below. We also tried DISABLE_PURIFY_HTML=true as recommended in https://github.com/invoiceninja/invoiceninja/issues/10474 but it did not help. Is pdf generation still broken or do we have to change something with our file permissions? The whole invoiceninja directory (and everything below) is owned by the www-data user. ### Logs ``` [2025-01-08 08:36:46] production.ERROR: Unable to generate the raw PDF {"userId":2,"exception":"[object] (App\\Exceptions\\FilePermissionsFailure(code: 0): Unable to generate the raw PDF at /var/www/html/invoiceninja/app/Jobs/Entity/CreateRawPdf.php:115) [stacktrace] #0 /var/www/html/invoiceninja/app/Http/Controllers/ClientPortal/InvitationController.php(201): App\\Jobs\\Entity\\CreateRawPdf->handle() #1 /var/www/html/invoiceninja/app/Http/Controllers/ClientPortal/InvitationController.php(174): App\\Http\\Controllers\\ClientPortal\\InvitationController->returnRawPdf() #2 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\\Http\\Controllers\\ClientPortal\\InvitationController->routerForDownload() #3 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(44): Illuminate\\Routing\\Controller->callAction() #4 /var/www/html/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch() #5 /var/www/html/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(18): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->Sentry\\Laravel\\Tracing\\Routing\\{closure}() #6 /var/www/html/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch() #7 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Route.php(266): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch() #8 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Route.php(212): Illuminate\\Routing\\Route->runController() #9 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(808): Illuminate\\Routing\\Route->run() #10 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(144): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}() #11 /var/www/html/invoiceninja/app/Http/Middleware/QueryLogging.php(39): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #12 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\QueryLogging->handle() #13 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(51): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #14 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle() #15 /var/www/html/invoiceninja/app/Http/Middleware/TokenAuth.php(102): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #16 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\TokenAuth->handle() #17 /var/www/html/invoiceninja/app/Http/Middleware/SetInviteDb.php(81): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #18 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\SetInviteDb->handle() #19 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(88): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #20 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle() #21 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #22 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle() #23 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #24 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle() #25 /var/www/html/invoiceninja/app/Http/Middleware/SessionDomains.php(30): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #26 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\SessionDomains->handle() #27 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #28 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest() #29 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Session\\Middleware\\StartSession->handle() #30 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(75): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #31 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle() #32 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(119): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #33 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(807): Illuminate\\Pipeline\\Pipeline->then() #34 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(786): Illuminate\\Routing\\Router->runRouteWithinStack() #35 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(750): Illuminate\\Routing\\Router->runRoute() #36 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(739): Illuminate\\Routing\\Router->dispatchToRoute() #37 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(201): Illuminate\\Routing\\Router->dispatch() #38 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(144): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}() #39 /var/www/html/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #40 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle() #41 /var/www/html/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #42 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle() #43 /var/www/html/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #44 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle() #45 /var/www/html/invoiceninja/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #46 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle() #47 /var/www/html/invoiceninja/app/Http/Middleware/Cors.php(24): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #48 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\Cors->handle() #49 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #50 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Http\\Middleware\\TrustProxies->handle() #51 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #52 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle() #53 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle() #54 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #55 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle() #56 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle() #57 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #58 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Http\\Middleware\\ValidatePostSize->handle() #59 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(110): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #60 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle() #61 /var/www/html/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #62 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Tracing\\Middleware->handle() #63 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(119): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}() #64 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\\Pipeline\\Pipeline->then() #65 /var/www/html/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(145): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter() #66 /var/www/html/invoiceninja/public/index.php(56): Illuminate\\Foundation\\Http\\Kernel->handle() #67 {main} ```

journeyer · January 8, 2025, 5:31pm

Yes, it looks similar to my issue. My stack dump is from viewing invoice from Client portal, the issue shows a different path. Although the underlining issue looks the same.

Watching.