Error on PDF generation with Phantom

Self-Hosted | v5
1

Hi there,
today I occured problem with Phantom. I can’t generate PDF properly, error 500 throws for every not send invoice (or not generated I think). Have you by any chance know anything about some bug or problems with Phantom today?

Exception:

[2021-10-22 10:40:19] production.ERROR: There was an error generating the PDF with Phantom JS {"exception":"[object] (App\\Exceptions\\PhantomPDFFailure(code: 0): There was an error generating the PDF with Phantom JS at .../public_html/crm/app/Utils/PhantomJS/Phantom.php:150)
[stacktrace]
#0 .../public_html/crm/app/Utils/PhantomJS/Phantom.php(100): App\\Utils\\PhantomJS\\Phantom->checkMime('{\"name\":\"HttpSt...', Object(App\\Models\\InvoiceInvitation), 'invoice')
#1 .../public_html/crm/app/Jobs/Entity/CreateEntityPdf.php(122): App\\Utils\\PhantomJS\\Phantom->generate(Object(App\\Models\\InvoiceInvitation))
#2 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Entity\\CreateEntityPdf->handle()
#3 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Container/Util.php(40): Illuminate\\Container\\BoundMethod::Illuminate\\Container\\{closure}()
#4 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(93): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Container/Container.php(611): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#7 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(128): Illuminate\\Container\\Container->call(Array)
#8 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Bus\\Dispatcher->Illuminate\\Bus\\{closure}(Object(App\\Jobs\\Entity\\CreateEntityPdf))
#9 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(App\\Jobs\\Entity\\CreateEntityPdf))
#10 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(132): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#11 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Foundation/Bus/Dispatchable.php(67): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Entity\\CreateEntityPdf))
#12 .../public_html/crm/app/Services/Invoice/GetInvoicePdf.php(48): App\\Jobs\\Entity\\CreateEntityPdf::dispatchNow(Object(App\\Models\\InvoiceInvitation))
#13 .../public_html/crm/app/Services/Invoice/InvoiceService.php(173): App\\Services\\Invoice\\GetInvoicePdf->run()
#14 .../public_html/crm/app/Http/Controllers/InvoiceController.php(805): App\\Services\\Invoice\\InvoiceService->getInvoicePdf(Object(App\\Models\\ClientContact))
#15 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\\Http\\Controllers\\InvoiceController->downloadPdf('U21V0mYwpg3Nur6...')
#16 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(45): Illuminate\\Routing\\Controller->callAction('downloadPdf', Array)
#17 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Routing/Route.php(254): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\InvoiceController), 'downloadPdf')
#18 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Routing/Route.php(197): Illuminate\\Routing\\Route->runController()
#19 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Routing/Router.php(695): Illuminate\\Routing\\Route->run()
#20 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#21 .../public_html/crm/app/Http/Middleware/QueryLogging.php(40): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#22 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\QueryLogging->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#23 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#24 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#25 .../public_html/crm/app/Http/Middleware/SetInviteDb.php(81): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#26 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\SetInviteDb->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#27 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(78): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#28 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 .../public_html/crm/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#30 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#32 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#33 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#35 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(67): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#37 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#39 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Routing/Router.php(697): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#40 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Routing/Router.php(672): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#41 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Routing/Router.php(636): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#42 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Routing/Router.php(625): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#43 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(166): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#44 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(128): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}(Object(Illuminate\\Http\\Request))
#45 .../public_html/crm/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#46 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#47 .../public_html/crm/app/Http/Middleware/Cors.php(25): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#48 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): App\\Http\\Middleware\\Cors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 .../public_html/crm/vendor/fideloper/proxy/src/TrustProxies.php(57): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#50 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Fideloper\\Proxy\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#52 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#54 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#56 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(86): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#58 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 .../public_html/crm/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(46): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#60 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(167): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(103): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#62 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(141): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#63 .../public_html/crm/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(110): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#64 .../public_html/crm/public/index.php(57): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#65 {main}
"}
2

Hi,

If you’re using the anonymous key you may have exceeded the limit, if that’s the case you can create an account to increase it.

https://invoiceninja.github.io/docs/self-host-troubleshooting/#phantom-js

3

I have account and own key, sadly free credits seems to not be enough (I have -102 pages tho, this is weird). Thanks for answer.

4

@hillel I have one more question: is there a way to disable PDF preview (in editor form)? It seems it generated a lot of pages through Phantom and this is source of unknown credits using.

5

I had issues with my 4.5 and PDFs, so I migrated to v5 and I started out on Phantom, but it started screwing up after about 3 or 4 invoices, so I switched it over to snappdf. It was a bit of a pain dealing with dependencies, but seems to be working well so far once I got it. I needed to install most of the libraries listed in the link below to get it to work. Each one was listed in the storage/logs/laravel.log so I went through it and installed only one at a time to have the minimum footprint. I am running on Ubuntu 20.04.

6

It isn’t currently supported but we’ll keep it in mind for the future.

cc @david

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