I just tested Invoice Ninja v5.2.7-C51 installed on my shared hosting via Scriptaculous. Everything went smoothly and I could keep editing the header/footer of my invoices quite nicely. I generated the Preview of my PDF invoices maybe even more than 100 times successfully. Suddenly, every time I clicked on Preview to check my rendered Invoice, the Error notification appears on screen:
[Error] Failed to load PDF document.
I kept searching for my answer for quite awhile, but nothing so far seems to help. The hosting guys ran php artisan optimize for me. I cleared my cache in my Chromium browser, used CTRL+Reload button right after and I even used Incognito mode, but the error persists.
The storage/logs/laravel.log contains NO ERRORS, just bunch of [2021-07-03 18:19:10] production.INFO: https://localhost/public/index.php/tmp_pdf/i7gWpGIYA5jNfNKQGeLoDVPvw5jIVWoZ with different date/time and different hash. By the time of created logs I located the corresponding existing cache file located in /storage/framework/cache/data/9c/a9/9ca96703338aa31e785665f1ad732881775a3d58.
I also tried different Invoice Designs (Clean, Modern, Playful, etc.) with the default layout, but the Preview would always end up with the same error message: Failed to load PDF document.
What could cause this sudden behavior with no obvious reason and how could I try to resolve it with no other errors given in logs?
I think 100 may be the magic number. Are you using PhantomJScloud, their anonymous plan is limited to 100 PDFs (per day). If you create an account it’s increased to 500.
Oh, that’s great news that there’s an easy way to wrap my head around this issue since it kept killing me for hours already. It’s actually funny how I guessed the number right, since I didn’t really count how many times did I generate the PDF.
Yes, I used their anonymous plan: PHANTOMJS_KEY='a-demo-key-with-low-quota-per-ip-address'
Ok, I will register and hopefully that will resolve my issue entirely. Big thanks for your swift response!
@hillel BTW, where the PDFs are generated? I tried to look in docs, but couldn’t find it. I checked the /tmp dir but no trace of PDFs there. In my .env there’s no PHANTOMJS_BIN_PATH.
What’s the recommended way to keep the framework/cache/data clean?
each company has its own directory using the company_key column. and inside each company each client has their own folder with the client_hash as the folder name.
All individual nested directories belong to the same user/group (their chown is the same as per the root dir of the app - the webuser) and the chmod is set as 755 per each directory of the following 4: storage > framework > cache > data
I guess the automatic cleanup takes more time to trigger then. Ok, thank you for the tip.
It’s actually funny how I guessed the number right, since I didn’t really count how many times did I generate the PDF. 