eMails send immediately instead of scheduled

Hi there

I would like to have eMails sent immediately when I hit the send button and not to have it scheduled (and I am pretty sure during some testing last month this worked this way as well - when I sent an invoice it was immediately eMailed).

Doing the tests now I don’t see any eMails sent out and I ASSUME this is because I see the option “Send Time” in the eMail settings and there is a time selected (which btw still appears with AM/PM although I have set to 24hr Format) but it’s not possible to select the blank option - which I would assume would then send immediately…

So basically a lot of assumptions in my post here :sunglasses: Anybody a able to shed a bit of light on the topic? Thanks!

Best regards

Arist

Hi,

The send time setting only applies to scheduled emails, if you click ‘Send now’ the email should send within a few minutes.

Thanks. OK, so it seems mails are not sent out - I get the confirmation. I do get the confirmation mails (“Invoice xxx was sent to …”) but the actual eMail doesn’t go out.
The mail server admin tells me he sees no rejected connection attempts - if I check the eMail History of the client I see a 404 Nothing to see here…
Is there any log which could give me a clue where the problem comes from?

Best regards

Arist

Which email driver are you using?

If you’re on the hosted platform you may want to send an email to [email protected]