Emails are not being sent after clean install, despite credentials being correct

Self-Hosted | v5
1

After a clean install, the setup screen did not let me pass, unless I selected logs as email method. Then I manually edited the SMTP settings. The same I am using for other mail clients and also for previous installations.
However, emails are not being send. After pressing the button, a couple of minutes later, I just get this error message:

504: <html>
<head><title>504 Gateway Time-out</title></head>
<body>
<center><h1>504 Gateway Time-out</h1></center>
<hr><center>nginx/1.18.0 (Ubuntu)</center>
</body>
</html>

My .env file:

MAIL_MAILER="smtp"
MAIL_HOST="mail.your-server.de"
MAIL_PORT="465"
MAIL_USERNAME="..."
MAIL_PASSWORD="..."
MAIL_ENCRYPTION="null"
MAIL_FROM_ADDRESS="..."
MAIL_FROM_NAME="..."

My cronjobs:

* * * * * php8.1 /usr/share/nginx/invoiceninja/artisan schedule:run >> /dev/null 2>&1

I tested the crontab thoroughly, it is working and the command works standalone

laravel.log doe snot show anything relevant
Please tell me when there is more information needed. Thanks :slight_smile:

2

Hi,

What is the queue set to in the .env file?

3 
QUEUE_CONNECTION=sync

If that is what you mean

4

Thanks, correct.

You may want to try using telnet from the CLI to ensure the host/part are reachable from the server.

Also, it may help to test with a different email provider.

1 Like
5

Tried it using telnet and found out that I was using the wrong port. My mail provider just changed it. Mozilla Thunderbird was still operating with the old port.
Anyway, thank you man

6

Glad to hear it’s sorted, thanks for the update!