Email not sent on Quote Approved

Self-Hosted | v4/Legacy
1

Hi

I’ve got the box ticked in ‘settings’ for sending an email when a quote is approved but I’m not getting anything.

I do get an email when a new quote is raised, so something’s broken somewhere…

Any suggestions?

Thanks

2

Was the quote approved in the client portal or in the admin section of the app? The app only sends an email when the quote is approved by a client.

There isn’t a setting on /settings/notifications for “new quote is raised”, am I misunderstanding?

3

Hi Hillel

My bad. You’re correct, I’d setup a Zap to tell me when a quote was raised, which gave me a clue as to why I wasn’t getting emails - I had to update the User settings.

Apologies but thanks for the help!