Can you replicate the issue on our v5 demo site https://demo.invoiceninja.com  or Invoice Ninja ? Yes  
Have you searched existing issues? Yes  
Have you inspected the logs in storage/logs/laravel.log for any errors? Not seeing errors in log  
 
Email Not Found when Forgot Password Option is Used
Click Forgot Password
Password Reset email would be sent.
             
            
              
           
          
            
              
                hillel  
              
                  
                    October 31, 2024,  5:42am
                   
                  2 
               
             
            
              Hi,
Do you see the email in the users table in the database?
             
            
              
           
          
            
            
              These are the client records so they are not present in the users table. Users are able to reset  their password. Clients are not able to use the functionality.
             
            
              
           
          
            
              
                hillel  
              
                  
                    October 31, 2024,  3:05pm
                   
                  4 
               
             
            
              Are the clients logging into the client portal or the admin portal?
             
            
              
           
          
            
            
              This is clients attempting to reset their password to the client portal.
             
            
              
           
          
            
              
                hillel  
              
                  
                    October 31, 2024,  3:52pm
                   
                  6 
               
             
            
              I suggest creating a discussion on GitHub to ask
             
            
              
           
          
            
            
              Ok I will open a discussion there. For reference the issue is able to be replicated on the test/demo sites.