When a customer converts a quote to an invoice I m having to Reupload the documents to the Invoice.
is there a way to have the invoice link to the quote documents or have the Documents copied to the invoice when converting?
Hi,
@david can you please advise?
is this the expected functionality?
I’ve checked the v4 code, it looks like if an invoice is cloned or converted to a quote the documents are copied to the new record.
For this Client I clicked on Approve on the quote, But the same thing happens when a client clicks on approve.
This is the Converted Quote with the documents:
Here is the Invoice Created from the Conversion: (notice no documents are attached and in the client portal it also shows no documents.
If i click on the quote and select “Client Portal” i see the documents, from there if I click on View invoice there are no documents attached.
QUOTE:
Invoice:
I can Manually upload the same images to the Document section on the Invoice.
and that solves the issue, but I think it should be automatic.