Desktop version doesn't work after updating

Self-Hosted | v5
1

Hello there.

Version ie <v5.11.51>

Environment <Docker/Shared Hosting/Zip/Other>

Windows 10

Checklist

  • Can you replicate the issue on our v5 demo site https://demo.invoiceninja.com or Invoice Ninja? NO
  • Have you searched existing issues? YES
  • Have you inspected the logs in storage/logs/laravel.log for any errors? Yes, none found.

Describe the bug

The Desktop version started to have some bugs, the message of the error is in French :
“Une requête d’envoi ou de réception de données n’a pas été autorisée car le socket n’est pas connecté et (lors de l’envoi sur un socket datagramme en utilisant un appel sendto) aucune adresse n’a été fournie.”

I can still use the web/browser version, but nothing works ont Desktop. I logout and tried to login again, but now I can’t even log in.

Screenshots

image
image848×669 24.7 KB

2

Hi,

I’m not sure, it may help to click settings and enter your domain.

Also, can you please check if the mobile app is working?

3

Hi @hillel ,

I did that already, nothing changes… same error… and just to remember, the error was already there with the Desktop working, first time I saw the error was when I tried to “show invoice”.

Mobile app is working fine.

4

Are the desktop and mobile apps on the same network?

5

Yes… they are…
Now I’m using in my office

6

Not sure, I suggest testing with a different computer and/or network.

7

Yes…

It’s working on another computer… but I already tried to reinstall and it continues to do the same error.
Do you have some differente file to install… not passing by Microsoft Store?

8

Sorry, the app is only available through the app store.

9

No idea about what I can do?

10

When did the problem start/did anything change?

We haven’t update the Windows app in a few months.

11

I noticed today…

It started with the option “View PDF invoice”… other than that it was working fine, so I tried to unistall and now it can’t even log in.

12

You may want to check with your webhost to see if anything changed on the server.

13

But… everything works on another computer or browser… Don’t think it’s the server…Thanks anyway… I’ll try here…

14

Makes sense, maybe there’s a VPN or firewall on the PC affecting it?

15

yes… I just found it.
Kaspersky was blocking it.

Thanks…

1 Like
16

Glad to hear it, thanks for the update!

1 Like