I have also disabled the password feature mso users can simply open the invoice in the portal and pay but now when they click “Pay Now” the system just hangs.
Two clients have had the same issue today alone, here’s a message from one of them:
I’ve tried several times over the last few days to make payment of this invoice using the pay now option on the portal. It keeps hanging once I press the pay button and won’t progress further. I have now given up and paid by bank transfer.
Thoughts on how I might resolve this as it’d be quite nice to actually allow people to pay since they cannot even receive an invoice attached now.
I don’t see anything relating to the bill payment UI, just this: [2019-01-17 06:57:05] production.ERROR: PhantomJS - Failed to load https://XXXXXX.whatnowebsite.co.uk/view/XXXXXXphantomjs=true&phantomjs_secret=XXXXXX: File does not exist or is not executable: /public_html/phantomjs-2.1.1-linux-x86_64/bin/phantomjs {“context”:“PHP”,“user_id”:1,“account_id”:“1”,“user_name”:“XXXXXX”,“method”:“PUT”,“user_agent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0”,“locale”:“en”,“ip”:“XXXXXX”,“count”:1,“is_console”:“no”,“is_api”:“no”,“db_server”:“mysql”,“url”:“invoices/1738”} []
I went to the page in question and could not see this option so I then opened the Stripe gateway and again no option was available to put it into test mode.