So after testing, we got a senior programmer we know from our consulting company directly from Oracle, who’s known unix linux and php since they are started. We got the top people at Godaddy who actually build the servers to address the so called issue. The Oracle programmer said and we quote “whos the xxx who designed this program” by the time the average user paid someone just to install, troubleshoot and get the basics working, they would of spent the equiv. of just paying for the paid $10 a month hosting for 4 to 5 years. We just got off the phone with Godaddy for the past 3 hours, and whatever you said about Godaddy blocking stmp is (1) false and (2) was done more than 10 years ago when it happened. To clear the reality about Godaddy, is that you can send emails wihout a login and password, you can send out port 25 no problem just as long as you have a username and password from a Goaddy hosting account!
We took, MachForm, Hesk, Word Press Invoice and 2 other programs. They all worked without any problems. They sent emails and received emails and functioned just as they stated. Invoice Ninja, was pain staking hour after hour. The so called solutions were nothing more than lets blame this company, no lets blame them period. The fact is Invoice Ninja does not work unless you build your own server or have some kind of crazy hosting provider. The average person is going to get pissed off and either go with another program or just pay the $100 a year!
If the free hosting yourself plan is that much of a nightmare, then how would you figure the real program is. Your selling your product, and your saying (1) try out free program is you like it consider signing up. You support this program in the least professional and horrible manner.! You just throw people to documentation which is just a run around to confuse people even more nothing more. So many people have the problem and you dont have solutions nothing. You simplely dont care about people using your software.
We took three different hosing providers, MyTrueHost, Godaddy, and HostGator. DId both the paid shared hosting and our own dedicated servers. Guess what NONE WORKED! They all came up with the same exact error messages regardless of what hosting company, dedicated or shared. RIGHT THERE PROVES ITS INVOICE NINJA. The fact that MachForm and Hesk worked without a program sending emails out using the same smtp address that was placed in Invoice Ninja, once again proves its Invoice Ninja, nothing more! Furthermore, we changed the whole hosting to WordPress and used WP Invoice whch is the basics of what our customers want AND GUESS WHAT WP-INVOICE WITH THE SIGNATURE OPTION WORKED! Took 20 minutes to install and was straight through! $79 no problem per customer BUT IT WORKED! sending the same emails same server configurations in HESK and MACHFORMS no problem!
This program is such BS to install. We wonder why dont you have someone that people could pay to get the base installation working. Because they will prob run into the same exact programs we did. Spent 10 hours on this and got no were fast. There’s nothing you can say or convince anyone that the program is with the hosting prover (and no one has telnet anymore and you cant have some sort of DOS prompt in a 3rd party hosting). We had people that knew more than you about PHP and linux and they said the same exact thing we said that you people were making excuses about. Address the fact that Machforms and Hesk are two off the shelf programs that you just install, hook up your sql database, and in the setup in the program you place your smtp information the same as if you were configuring an email client and it works 123. And 10 hours plus your software gives the same exact error code on 6 different types of servers and hosting providers, while the others had no problem. We’d love to hear this excuse.