CRON Jobs Not Working Correctly

Self-Hosted | v4/Legacy
#1

Morning

I’ve noticed that the CRON jobs I have setup have stopped working. To be more specific, this task:
php /home/XXX MY ACCOUNT NAME XXX/public_html/artisan ninja:send-invoices

Is not generating invoices.

The reminder CRON appears to be working though:
php /home/XXX MY ACCOUNT NAME XXX/public_html/artisan ninja:send-reminders

Very odd. Any suggestions…?

#2

After checking, it seems the “Start Date” of the recurring invoices that were due to go out is now blank. COuld this be the issue…?

I tried to force a send by opening one and clicking send invoice but I got an error saying it’s not due to send.

#3

If the start date is blank the invoice wouldn’t be sent.

#4

I know. But the start date WAS NOT blank. These are recurring invoices that have run previously (some for months and months) so I suspect the start date was blanked following a recent update. Just a thought…

#5

Not sure… if you can reproduce the problem I’m happy to look into it.

#6

Here’s an example…

I have a client who has a recurring invoice that to all intents and purposes APPEARS as though it will be produced tomorrow:
http://prntscr.com/ke55id

But when I open the invoice I see this:
http://prntscr.com/ke55q5

#7

Thanks for the screenshots! It may be a display issue related to the date format.

  • Are you using the latest version of the app
  • Does changing the date format help
#8

I’m not sure that will help to be honest as this problem has clearly been there a while.

Here’s an example.
http://prntscr.com/kefgfo

But when I open the recurring invoice there’s no date in the “Start Date” field. When I add one I get this message:
http://prntscr.com/kefftv

#9

And yet other clients appear to be OK.

I’m confused.

#10

If you could please answer these questions it will help me know where to look next…

– Are you using the latest version of the app
– Does changing the date format help

#11

Hi Hillel

The version is slightly out as the updates are minor.
http://prntscr.com/ketx81

I haven’t changed the date format in years so I wouldn’t know if it helps, sorry.

#12

Something I find REALLY odd Hillel is that some of the recurring invoices are working OK, even though they do not appear to have a start date in therm when you open them.

I tried changing the date format (found it) and no joy.

#13

The latest self host version is v4.5.1.

FYI… we hope to release v4.5.2 later today.

#14

I’ll await that and then update, thanks.