Comissions for import

Self-Hosted | v5
1

Hello, I’m trying to import invoices and invoce lines from a CSV generated by a legacy software. This CSV has some mark codes for font types and formats, and after importing them I get errors on login:

Error [product_key … cost, to minifiedW failed due to Deserializing 0 to double failed due to TypeError…

After many attemps I’m not able to do a clean import.

I wonder if you offer a comission service to perform this import task from you specialized people.

Thank you.

2

Hi,

Are you able to use the network tab to check the response for the products data? If you don’t want to post it here you can email it to [email protected].

3

I don’t understand what you ask me to do. Where is that tab?

Thank you.

4

If you want to add [email protected] as a user in your company with only product permissions I can try to debug the problem for you.

Note: I’m assuming you’re using the latest version, if you aren’t you may want to first upgrade.