Comissions for import

Hello, I’m trying to import invoices and invoce lines from a CSV generated by a legacy software. This CSV has some mark codes for font types and formats, and after importing them I get errors on login:

Error [product_key … cost, to minifiedW failed due to Deserializing 0 to double failed due to TypeError…

After many attemps I’m not able to do a clean import.

I wonder if you offer a comission service to perform this import task from you specialized people.

Thank you.


Are you able to use the network tab to check the response for the products data? If you don’t want to post it here you can email it to

I don’t understand what you ask me to do. Where is that tab?

Thank you.

If you want to add as a user in your company with only product permissions I can try to debug the problem for you.

Note: I’m assuming you’re using the latest version, if you aren’t you may want to first upgrade.