Client portal {"message":"You are not authorized to view or perform this action"}

Hi,

I have been testing the client portal and seems like everything works except for one thing.
When i try to view a quote i get the following page with this message:

{“message”:“You are not authorized to view or perform this action”}

Thank you

I also encountered that problem. Are you using Cloudlinux? If so you need to change your PHP version to an “ea” (cPanel) variation, and not the “alt” (Cloudlinux) version.
After that clear your installation’s cache.
I also recall encountering a blank screen (error 500) when clicking on a quote. But I don’t remember how I fixed that…

1 Like

No. I’m running Ubuntu with cPanel.
The php version i dont know what it is.
I’m going to check it out and see what I can find.

Thanks.

My PHP is EA-PHP74.
Is there a way to check if my permission are correct or .htaccess is correct.
I’m really stuck and could use the help

Thanks

@david @ben any thoughts?

@raziel00

Can you confirm your APP_URL does not have a trailing slash /

Just checked, no trailing slash.
Is there a debug we can activate that will tell us what it is exactly that is not authorized?
Is it related to a database reading or is it file related.

I’m sorry with the questions, but I went online 3 days ago and I really want to fix it.
Thanks for the help.

@raziel00

Are you running the app in a subdirectory?

ie, is your full path

https://domain.com/ninja/public

Hi,

I create a subdomain which invoice.domain.com.
When I open the url, it becomes https://invoice.domain.com/#/

Thanks

Is there a debug mode that can be activated to see what causes that message to appear ?