Client portal functions not working

Downloaded self-hosted from auto installer… Everything is working nicely except for a couple things…

First, any function I try to complete on the client portal (save client information, upload/view a document) I get a error 404 nothing to see here.

Second, I can not seem to upload a logo. I upload the logo and click save and it just shows up as a blank image icon…

Thanks for the help!

I do get this error in the console when just being on the client portal

And then this error when I click save for editing a profile

It seems that the URL is not adding on correctly at the end there… Where am I editing the URL for the application? Everything else seems to be working

Hi,

You can set the APP_URL in the .env file.

You may want to test with the desktop app to see if there’s a difference.

Desktop application and iphone app both just open up the client portal on the web which has the issue

my appurl is “RocMTSSolutions Invoicing

Going to that link is the “home” page of invoice ninja… is this what it should be set to?

Sorry, I don’t understand what you mean by “open up the client portal on the web”

The link you posted above looks ok to me. You’re using the Flutter web app, you may want to change to the React web app.

I just get a white screen after switching to the react app

Is this a clean install?

Are there any errors in the browser console with the React app?

It may help to clear the browser cache.

Not sure… used auto install from GoDaddy. I could try deleting all of the files and installing myself?

I didn’t realize GoDaddy have an auto-installer, can you send a link to it?

I got it right from the cPanel. I am in the process of just installing it myself for now.

Update: I am still having issues. Tried reinstalling and it did not work.

I am still having a problem with the client portal saying file not found (404)… I was having problems with my business logo but I added /public to the end of my URL and that fixed that issue…

If you’re seeing a 404 it could be a problem with the APP_URL.

Is the app running in a folder or a subdomain?

It may help to map the server web root to the /public folder, remove public from the APP_URL and then re-upload your logo.

@RocMTSSolutions Check your shared server settings, 404’s and white pages are quite often caused by incorrect server setup and php settings. (Shared Host has the correctly enabled modules) You may have some modules disabled which need enabling.