Can't create pdfs anymore after restoring from snapshot

Self-Hosted | v5
1

Version: latest

Environment docker (the old image not the debian)

Checklist

  • Can you replicate the issue on our v5 demo site https://demo.invoiceninja.com or Invoice Ninja? No
  • Have you searched existing issues? Yes
  • Have you inspected the logs in storage/logs/laravel.log for any errors?
    -`
[2025-01-15 11:14:17] production.ERROR: Unable to generate the raw PDF {"userId":1,"exception":"[object] (App\\Exceptions\\FilePermissionsFailure(code: 0): Unable to generate the raw PDF at /var/www/app/app/Jobs/Entity/CreateRawPdf.php:115)
[stacktrace]
#0 /var/www/app/app/Http/Controllers/InvoiceController.php(833): App\\Jobs\\Entity\\CreateRawPdf->handle()
#1 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\\Http\\Controllers\\InvoiceController->downloadPdf('4mlDkq6bjwnEgKN...')
#2 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(44): Illuminate\\Routing\\Controller->callAction('downloadPdf', Array)
#3 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\InvoiceController), 'downloadPdf')
#4 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(18): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->Sentry\\Laravel\\Tracing\\Routing\\{closure}()
#5 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#6 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Route.php(266): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\InvoiceController), 'downloadPdf')
#7 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Route.php(212): Illuminate\\Routing\\Route->runController()
#8 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Router.php(808): Illuminate\\Routing\\Route->run()
#9 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(144): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}(Object(Illuminate\\Http\\Request))
#10 /var/www/app/app/Http/Middleware/QueryLogging.php(39): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#11 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\QueryLogging->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#12 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(51): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#13 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#14 /var/www/app/app/Http/Middleware/TokenAuth.php(102): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#15 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\TokenAuth->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#16 /var/www/app/app/Http/Middleware/SetInviteDb.php(81): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#17 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\SetInviteDb->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(88): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#19 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /var/www/app/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(49): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#21 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /var/www/app/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(37): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#23 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /var/www/app/app/Http/Middleware/SessionDomains.php(30): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#25 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\SessionDomains->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /var/www/app/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(121): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#27 /var/www/app/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(64): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#28 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /var/www/app/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(75): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#30 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(119): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#32 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Router.php(807): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#33 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Router.php(786): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#34 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Router.php(750): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#35 /var/www/app/vendor/laravel/framework/src/Illuminate/Routing/Router.php(739): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#36 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(201): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#37 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(144): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}(Object(Illuminate\\Http\\Request))
#38 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#39 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#41 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#43 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /var/www/app/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#45 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /var/www/app/app/Http/Middleware/Cors.php(24): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#47 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\Cors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /var/www/app/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#49 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#51 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#54 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /var/www/app/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#57 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(110): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#59 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /var/www/app/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#61 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /var/www/app/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(119): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}(Object(Illuminate\\Http\\Request))
#63 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(176): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#64 /var/www/app/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(145): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#65 /var/www/app/public/index.php(56): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#66 {main}
"}

Describe the bug

I get an error on the webinterface and I can’t download the pdfs anymore.
I had do restore a snapshot and repul the image before that.
Everything else seems to be working fine

Additional context

Here are the logs from the app container:

There are no logs in the app (System-Logs) which would help

I thought it could be a permission issue of the data folder, but after setting all the files to basically 777 nothing changed

EDIT: And these are the envs I’m using

APP_ENV=production
APP_DEBUG=false
REQUIRE_HTTPS=false
PHANTOMJS_PDF_GENERATION=false
PDF_GENERATOR=snappdf
2

Hi,

The info here may help:

3

Thanks but I can’t really get it working.

In my volume folder on my Synology there was no vendor/bin folder anywhere.
So I went ahead and created it in app/public app/storage and app/storage/app and made the snappdf file executable.
On my synology i don’t have a www-data user so i gave ownership to my admin user and afterwards 777’d everything but it still doesn’t work.

Where is the vednor bin supposed to be?
And do I have to mount it in my container? So far these are the only mounts:

  app:
    image: invoiceninja/invoiceninja:latest
    env_file: env
    restart: always
    volumes:
      - ./config/hosts:/etc/hosts:ro
      - ./docker/app/public:/var/www/app/public:rw,delegated
      - ./docker/app/storage:/var/www/app/storage:rw,delegated
      - ./config/php/php.ini:/usr/local/etc/php/php.ini
      - ./config/php/php-cli.ini:/usr/local/etc/php/php-cli.ini
4

I suggest asking in a discussion on GitHub

1 Like
5

I now have the error too in my new debian docker image…

Can someone maybe just please tell me where the vendor/bin/snappdf folder is located on their docker installation?

6

Sorry, I don’t know the answer to that