Hello, what is the correct way to cancel an invoice as a new invoice with negative amount?
When I cancel an invoice, I see only that invoice with status “cancelled” but as I read here it should be possible to keep both invoices, the original one and the cancellation as a new invoice with the negative same amount.
Thank you.
Hi,
It sounds like you may want to clone the invoice to a credit rather than cancel it.
Hello, working on this matter, I need the ability to cancel invoices with a new invoice/credit with same negative amount.
@hillel gave me this option, clone invoice into a credit, sounds good but in the credit I need to have a reference to cancelled invoice. In the form and in the PDF, this reference must be visible.
This is a legal issue in many countries, is there a way to accomplish this?
Hi,
One option may be to add a reference to the invoice in the public notes section of the credit.