Blank page via browsers. Mobile and desktop works fine

Self-Hosted | v5
1

Hi,
I am encountering an issue with my self-hosted V5 (v5.5.64-W105) White Label installation. The mobile and Windows desktop installations are working fine, and the client portals are accessible via browsers. However, the admin url cannot be accessed through any browser, including Edge, Chrome, and Firefox. All I get is a blank page.

I have tried several potential fixes and have researched the issue on the forum, but nothing helped. There are no error messages related to this issue in the log files, and even fresh installations are facing the same problem.

I would greatly appreciate your help in diagnosing this issue.

Thank you in advance for your support.

2

Hi,

Is it possible the React app has been enabled? You can manually disable it by running this query.

UPDATE accounts SET set_react_as_default_ap = 0;

3

Thanks for the help, Hillel!
Running the SQL query you provided fixed the issue. I no longer get a blank page. Appreciate your support.
Have a nice day!

4

Glad to hear it, thanks for the update!

5

How can I run this query in a synology docker container ?

6

Here’s what ChatGPT suggests…

To run a SQL query on a Synology Docker container, you’ll need to connect to the running container and then use the appropriate database CLI (e.g. mysql, psql, sqlite3, etc.) inside the container.

Here’s how to do it step by step:

:magnifying_glass_tilted_left: 1. Find Your Container Name or ID

docker ps

This will show a list of running containers. Note the container name (e.g. mysql-container) or ID.

:spiral_shell: 2. Open a Shell Inside the Container

docker exec -it <container_name_or_id> /bin/bash

If the container doesn’t support /bin/bash, try /bin/sh instead.

:hammer_and_wrench: 3. Use the SQL Client

Depending on your database, run one of the following commands:

For MySQL/MariaDB:

mysql -u root -p

Or use another username if you’ve set one up.

For PostgreSQL:

psql -U postgres

For SQLite:

sqlite3 /path/to/database.db

:receipt: 4. Run Your SQL Query

Once inside the database CLI, you can enter any SQL command, for example:

SELECT * FROM users;

:white_check_mark: Example: Run Query Without Shell

If you prefer a one-liner without opening an interactive shell, you can do:

docker exec -i <container_name> mysql -u root -pYOURPASSWORD -e "SELECT * FROM users;" your_database

Be careful with passwords in the command line – they can be stored in shell history.