Blank page via browsers. Mobile and desktop works fine

Self-Hosted | v5
1

Hi,
I am encountering an issue with my self-hosted V5 (v5.5.64-W105) White Label installation. The mobile and Windows desktop installations are working fine, and the client portals are accessible via browsers. However, the admin url cannot be accessed through any browser, including Edge, Chrome, and Firefox. All I get is a blank page.

I have tried several potential fixes and have researched the issue on the forum, but nothing helped. There are no error messages related to this issue in the log files, and even fresh installations are facing the same problem.

I would greatly appreciate your help in diagnosing this issue.

Thank you in advance for your support.

2

Hi,

Is it possible the React app has been enabled? You can manually disable it by running this query.

UPDATE accounts SET set_react_as_default_ap = 0;

3

Thanks for the help, Hillel!
Running the SQL query you provided fixed the issue. I no longer get a blank page. Appreciate your support.
Have a nice day!

4

Glad to hear it, thanks for the update!