Backup / Restore

Self-Hosted | v5
1

I’m having an issue with restoring a backup.

The backup sends an email to download a JSON file, but when I go to restore it, it only accepts ZIP folders…?

I compressed the JSON file into a ZIP folder to upload it but it just throws an error.

Am I missing something?

Thanks & Merry Christmas!

2

Hi,

Are you using the web or desktop app?

3

Hey Hillel,

Via the react web interface

4

Which version of the app are you using?

5

I’m currently using version 5.11.6

6

I believe in the past it was json but it appears to have changed to zip.

If you download the desktop app you should see an option to import the json file.

Feel free to create an issue on GitHub to follow up on the web app.

7

I tried your suggestion, but I get this error:

422: Unprocessable Content • The given data was invalid.

• The files must be a file of type: zip.

I’ve created a new backup but it still creates a JSON file…?

Is there a way to request a ZIP backup instead?

8

I’m not sure, I suggest asking in a discussion on GitHub.

9

I worked out what the issue was, my Mac was automatically extracting the ZIP file when it was downloaded, leaving just the JSON file.

I got around this by copying the download link and downloading it on my NAS instead.

Once I had the un-extracted ZIP file and uploaded it, it worked!

10

Glad to hear it, thanks for sharing the solution!

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