I’m sure I mentioned this in one or more of my other email sending related posts but here is another example. I have just one scheduled email currently. It is set to send a weekly statement to a single client who keeps recurring credit. First issue is the failed email. I keep running into this smtp error for pretty much any emails sending from IN…most of the time invoices will go through but other emails typically take several retries. SMTP settings are correct and have not/do not change.
The second issue and I guess the highlight here is that the system states it failed to send invoice 0021. This is an invoice (for the same client) but it is from 2+ months ago and was paid back then. Why is a scheduled STATEMENT email trying to send an old invoice? This is the same invoice number I’ve seen shown as failing to send every other time I’ve tried to manually or automatically send this client STATEMENT email. This invoice number does not even fall within the range of the statement report being sent which is set as “this month”.
