App launching fail

Self-Hosted | v5
1

Hello!

Neither the snap nor the flatpak will launch.
The snap gives a spinning wheel after launch.
The flatpak will only launch from the command line and it too will only give a spinning wheel.

flatpak run com.invoiceninja.InvoiceNinja

(invoiceninja:2): Gdk-CRITICAL **: 16:42:19.926: gdk_window_get_state: assertion ‘GDK_IS_WINDOW (window)’ failed
flutter: POST: https://ninja.barkingbandicoot.com/api/v1/refresh?&first_load=true&include_static=true
flutter: POST: https://ninja.barkingbandicoot.com/api/v1/refresh?&first_load=true&include_static=true

/snap/invoiceninja/current/bin/invoiceninja

(invoiceninja:77655): Gdk-CRITICAL **: 16:37:45.482: gdk_window_get_state: assertion ‘GDK_IS_WINDOW (window)’ failed
flutter: POST: https://ninja.barkingbandicoot.com/api/v1/refresh?&first_load=true&include_static=true
flutter: POST: https://ninja.barkingbandicoot.com/api/v1/refresh?&first_load=true&include_static=true

Operating System: Kubuntu 23.10
KDE Plasma Version: 5.27.10
KDE Frameworks Version: 5.112.0
Qt Version: 5.15.10
Kernel Version: 6.2.0-36-generic (64-bit)
Graphics Platform: X11
Processors: 8 × Intel® Core™ i7-7820HQ CPU @ 2.90GHz
Memory: 31.2 GiB of RAM
Graphics Processor: Quadro M1200/PCIe/SSE2
Manufacturer: Dell Inc.
Product Name: Precision 5520

2

Hi,

I’m not sure, if you’re using Wayland it may help to try changing to Xorg.

3

No, I am still on xorg.

I am attempting to uninstall and reinstall.

I have purged snap and flatpak - but is there files I need to manually delete?

nb. I deleted the cach on my Android app and could then login, so I am hoping to do the same on LInux. Note that I have migrated servers.

4

There is no deb or appimage package, is there? :face_with_diagonal_mouth:

5

In that case it may help to try switching to Wayland.

The app stores data in an invoiceninja folder in the user’s documents folder.

6

The underlying release package is attached to the release on GitHub.

7

Ok, thanks.
I was looking in .config, .local usr/share.

8

There was nothing in Desktop.
I tried uninstalling both and separately installing but neither work.
Thanks for your help. Much appreciated. I am at a loss though on how to solve this.

9

Ok, after one more purge of everything I can launch the snap version (I much prefer flatpaks though) - but only via the command line. I will never be able to remember that command, so that is a bit annoying, but at least I have access again!

10

Maybe define an alias to make it easier to launch?

11

I will have to research what that is and how to do that. Cheers.

12

Solution: After uninstalling and rebooting then re-installing the snap package worked. I then manually created a new menu launcher.

13

Glad to hear it’s working, thanks for letting us know!