Almost all emails to clients are going to spam. Can I change outgoing mail server?

Hosted • invoicing.co | v5
1

V5 Hosted and virtually all emails going to my clients are going straight to spam on Gmail, and Outlook.com(Hotmail/Live). I’m getting frustrated spending time with them explaining on their different clients how to find the emails or having to send requests to IT departments to whitelist. In many cases I end up downloading the invoice myself and then manually sending an email from my own domain to ensure they get it.

Is it possible to allow sending through a different SMTP server to ensure deliverability?

2

Hi,

We’ve recently added the option to send emails from Postmark or Mailgun through the hosted app. You can also connect either your Gmail or Microsoft email accounts.

3

@cognitosolutions

You may want to also send us an email contact@invoiceninja.com

There could be additional issues including the content in your email. If you include any additional links or doma in names then the quality of delivery could be impacted.