Sorry for the lengthy post with many questions. I am looking to get the hosted version set up for a small manufacturing business and we do not want to change their workflow much.
They are coming from an old custom invoicing system. Does Invoice Ninja have the following features to match their current process?
- Order arrives from customer
- They manually input it into their invoicing system
- An order number is generated in the office
(at this point they refer to it as an order rather than an invoice) - Generate a PICKING LIST for the stock room
- Items are filled from stock and any discrepancies noted
- Picking list returned to office with available quantities (handwritten)
- The verified quantities are entered into the order
- A DELIVERY NOTE is created for shipping
- An invoice is generated and sent to customer
Optional steps if stock was unavailable:
- The system generates a BACK ORDER for any outstanding items
- New picking, delivery and invoice documents are required
- When in stock, the back order is filled and dispatched
- The new invoice has a new invoice number but is linked to the original order
- Both invoices share the same customer purchase order number
Looking at the Invoice Ninja demo, I see no reference to picking lists or outstanding/backorder items. Are they available?
Lastly, if any items are unsuitable or returned then a CREDIT NOTE is issued to the customer which will be deducted from the next order(s). Is this possible too?