Adding users manually using phpmyadmin

Self-Hosted | v4/Legacy
1

I have a selfhosted server which seems to be working great but for the life of me i can’t add another user. The logs show:

production.ERROR: Address in mailbox given [] does not comply with RFC 2822, 3.6.2.

there is another post with this error but hasn’t solved my issue. I’ve been using sendgrid to send emails no problem. I changed to outlook365 smtp which also sends find but same error.

i’ve also added ALLOW_NEW_ACCOUNTS=true

There’s a few posts which suggests just adding the user manually but i can’t find where using phpMyAdmin. Under accounts it seems to just list the companies.

Thanks for any advice.

2

Hi,

I suggest checking your email credentials are correct in the .env file.

The users are stored in the ‘users’ table in the database.

3

Hi hillel

thanks for the reply.

the credentials are good because the test emails always work. i’ll try the manual entry method.

4

ok doing the changes manually worked.

thanks.

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