Account suddenly kicked me out and my mobile is linked to a nonexisting account.

I was setting up my new account, registered via email, and accidentally linked my personal Microsoft account. After removing my Microsoft account, some minutes later the page refreshed and kicked me out of InvoiceNinja. When I tried to sign back in it said my email didn’t exist so I re-registered with the same email. When I tried to set up my contact details with my mobile number it says that its already tied to another account.

What I’ve tried:

  • Signing in with my email and password - Email doesn’t exist
  • Forgot password link - Email doesn’t exist
  • Registered a new account with the same email - Mobile is linked to the presumably orphaned account

It appears that in un-linking my Microsoft account from my InvoiceNinja account, it removed my original login email from the account. How can I fix this? I’d like to re-add my mobile and finish setting up my profile.

Thanks,

Tara

Hi,

Sorry for the trouble! I suggest sending an email to [email protected] to help sort this out.