500 Error

Self-Hosted | v4/Legacy
1

Hi there,

I’ve installed the ZIP version of the self-hosted Invoice Ninja.

Environment is Apache / MySQL.

I followed the instructions here, and here. I skipped the first few steps of those Ubuntu / Apache instructions as I understood the ZIP version has all the necessary composer stuff included.

When I try to access https://invoicing.exampledomain.org, it successfully redirects to https://invoicing.exampledomain.org/setup and then I get a 500 error.

The error log shows:

[Wed Mar 14 10:48:28.150316 2018] [proxy_fcgi:error] [pid 97304:tid 140309719668480] [client 125.236.182.4:58522] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught UnexpectedValueException: The stream or file "/opt/bitnami/apps/invoicing/htdocs/storage/logs/laravel-error.log" could not be opened: failed to open stream: Permission denied in /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php:14181\nStack trace:\n#0 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php(14111): Monolog\Handler\StreamHandler->write(Array)\n#1 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php(13871): Monolog\Handler\AbstractProcessingHandler->handle(Array)\n#2 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php(13969): Monolog\Logger->addRecord(400, '***UnexpectedVa…', Array)\n#3 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php(13664): Monolog\Logger->error('***UnexpectedVa…', Array)\n#4 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php(13635): Illuminate\Log\Writer->writeLog('error', '***UnexpectedVa…', Array)\n#5 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled…\nPHP message: PHP Fatal error: Uncaught UnexpectedValueException: The stream or file "/opt/bitnami/apps/invoicing/htdocs/storage/logs/laravel-error.log" could not be opened: failed to open stream: Permission denied in /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php:14181\nStack trace:\n#0 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php(14111): Monolog\Handler\StreamHandler->write(Array)\n#1 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php(13871): Monolog\Handler\AbstractProcessingHandler->handle(Array)\n#2 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php(13969): Monolog\Logger->addRecord(400, '***Symfony\\Comp…', Array)\n#3 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php(13664): Monolog\Logger->error('***Symfony\\Comp…', Array)\n#4 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compiled.php(13635): Illuminate\Log\Writer->writeLog('error', '***Symfony\\Comp…', Array)\n#5 /opt/bitnami/apps/invoicing/htdocs/bootstrap/cache/compi…\n'

Can anyone enlighten me as to what this is indicating?

Thank you very much.

2

My guess would be the storage folder doesn’t have the correct ownership/permissions.

https://stackoverflow.com/questions/30639174/file-permissions-for-laravel-5-and-others/37266353#37266353

3

Thanks Hillel.
Am I correct in thinking that the /path/to/your/laravel/root/directory in this case is the /public/ directory?

Or is it the top level ninja directory?

I am not familiar with Laraval at all.

4

Brilliant. It’s now loading! What a relief after hours of fluffing around with it.
Thank you very much.

5

Awesome, glad to hear it’s working!

6

For anyone else reading this, due to having similar permissions issues… Note that when issuing the following commands:

sudo chgrp -R www-data storage bootstrap/cache
sudo chmod -R ug+rwx storage bootstrap/cache1

Add public/logo to each of those. So you end up with…

sudo chgrp -R www-data storage bootstrap/cache public/logo
sudo chmod -R ug+rwx storage bootstrap/cache1 public/logo

Otherwise you’ll not be able to add a logo to your invoices.

1 Like
7

@inspirednz Thanks for posting this! I ran into this issue where a client could not view the invoice we generated and your post showed me exactly how to resolve the errant permissions issue.

It looks like 1 got added to the end of cache by accident, the commands to run from your invoiceninja root folder (eg: /var/www/invoiceninja) are:

sudo chgrp -R www-data storage bootstrap/cache
sudo chmod -R ug+rwx storage bootstrap/cache
sudo chgrp -R www-data storage bootstrap/cache public/logo
sudo chmod -R ug+rwx storage bootstrap/cache public/logo
1 Like