410: Gone • There was a problem reaching the update server, please try again in a little while

Self-Hosted | v5
1

Hi,

v5.10.13-C161

When I try to update IN, I got the following set of errors. Up until then it has been working fine, nothing else on the machine has changed.

My searches haven’t come up with much that seems applicable but if anyone has links to fixes, please pass them along?

All help very gratefully received

Kind regards

Nigel

production.ERROR: file_get_contents(https://pdf.invoicing.co/api/version): Failed to open stream: Connection timed out {"userId":1,"exception":"[object] (ErrorException(code: 0): file_get_contents(https://pdf.invoicing.co/api/version): Failed to open stream: Connection timed out at /var/www/invoiceninja/app/Http/Controllers/SelfUpdateController.php:187)

[2024-07-31 12:53:25] production.ERROR: file_get_contents(https://pdf.invoicing.co/api/version): Failed to open stream: Connection timed out {"userId":1,"exception":"[object] (ErrorException(code: 0): file_get_contents(https://pdf.invoicing.co/api/version): Failed to open stream: Connection timed out at /var/www/invoiceninja/app/Http/Controllers/SelfUpdateController.php:187)
[stacktrace]
#0 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(256): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError()
#1 [internal function]: Illuminate\\Foundation\\Bootstrap\\HandleExceptions->Illuminate\\Foundation\\Bootstrap\\{closure}()
#2 /var/www/invoiceninja/app/Http/Controllers/SelfUpdateController.php(187): file_get_contents()
#3 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Controller.php(54): App\\Http\\Controllers\\SelfUpdateController->checkVersion()
#4 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(43): Illuminate\\Routing\\Controller->callAction()
#5 /var/www/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch()
#6 /var/www/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(18): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->Sentry\\Laravel\\Tracing\\Routing\\{closure}()
#7 /var/www/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch()
#8 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Route.php(260): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch()
#9 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Route.php(206): Illuminate\\Routing\\Route->runController()
#10 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(808): Illuminate\\Routing\\Route->run()
#11 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(144): Illuminate\\Routing\\Router->Illuminate\\Routing\\{closure}()
#12 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(124): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#13 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(89): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequestUsingNamedLimiter()
#14 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle()
#15 /var/www/invoiceninja/app/Http/Middleware/QueryLogging.php(39): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#16 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\QueryLogging->handle()
#17 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#18 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle()
#19 /var/www/invoiceninja/app/Http/Middleware/Locale.php(95): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#20 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\Locale->handle()
#21 /var/www/invoiceninja/app/Http/Middleware/TokenAuth.php(102): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#22 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\TokenAuth->handle()
#23 /var/www/invoiceninja/app/Http/Middleware/SetDb.php(40): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#24 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\SetDb->handle()
#25 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(119): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#26 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(807): Illuminate\\Pipeline\\Pipeline->then()
#27 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(786): Illuminate\\Routing\\Router->runRouteWithinStack()
#28 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(750): Illuminate\\Routing\\Router->runRoute()
#29 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Routing/Router.php(739): Illuminate\\Routing\\Router->dispatchToRoute()
#30 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch()
#31 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(144): Illuminate\\Foundation\\Http\\Kernel->Illuminate\\Foundation\\Http\\{closure}()
#32 /var/www/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#33 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle()
#34 /var/www/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#35 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle()
#36 /var/www/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#37 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle()
#38 /var/www/invoiceninja/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#39 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle()
#40 /var/www/invoiceninja/app/Http/Middleware/Cors.php(24): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#41 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): App\\Http\\Middleware\\Cors->handle()
#42 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(57): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#43 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Http\\Middleware\\TrustProxies->handle()
#44 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#45 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#46 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle()
#47 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#48 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle()
#49 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle()
#50 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#51 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Http\\Middleware\\ValidatePostSize->handle()
#52 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(110): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#53 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle()
#54 /var/www/invoiceninja/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(86): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#55 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(183): Sentry\\Laravel\\Tracing\\Middleware->handle()
#56 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(119): Illuminate\\Pipeline\\Pipeline->Illuminate\\Pipeline\\{closure}()
#57 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then()
#58 /var/www/invoiceninja/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter()
#59 /var/www/invoiceninja/public/index.php(56): Illuminate\\Foundation\\Http\\Kernel->handle()
#60 {main}
"}
2

Hi,

Are you able to reach this URL from the server?

https://pdf.invoicing.co/api/version

3

Hi Hillel,

Yes, though I’m not sure what (if anything) would constitute a success, beyond the lack of an error.

root@mail2:~# wget https://pdf.invoicing.co/api/version
--2024-08-13 13:51:13--  https://pdf.invoicing.co/api/version
Resolving pdf.invoicing.co (pdf.invoicing.co)... 104.26.11.115, 172.67.72.253, 104.26.10.115, ...
Connecting to pdf.invoicing.co (pdf.invoicing.co)|104.26.11.115|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 0 [text/plain]
Saving to: ‘version’

version                                                    [ <=>                                                                                                                         ]       0  --.-KB/s    in 0s

2024-08-13 13:51:13 (0.00 B/s) - ‘version’ saved [0/0]

Invoices and payments are still being processed without a problem, I just can’t update.

Many thanks

Nigel

4

As a workaround you can manually copy over the latest release tar.

1 Like
5

Thanks Hillel,

The manual update worked without issue. Any ideas on the possible causes?

Kind regards,

Nigel

6

Sorry, I’m not sure the cause