I’m struggling to get organized in a business which is growing hundreds of percent annually. I’m trying to streamline the customer check-in and check-out process and I’m looking at Invoice Ninja with credit terminal/gateway/Quickbooks integration as a candidate.
I’m wondering what the outlook is for this platform? Is it actively and vigorously in development? Is it likely to be a long-term stable platform with a great future? I realize that’s a loaded question but there’s the other end of that answer which is that it’s a smaller platform and whilst it is in development, I may want to look into something with more immediate support. For example, if I’m having trouble checking a customer out with their credit card, is there phone support?