Upgrading from version 4.5 to version 5 - Cpanel

I have a self hosted (hosted using Softaculous on CPanel) Invoice Ninja that I have been trying to update to version 5 but not successful. I have created another version 5 installation and used the migration wizard in version 4 and was told I will receive an email when migration finishes. 24 hours later, nothing has happened.

WHat might be wrong and is there anything I can do to get a successful update?

Hi,

Have you seen the info here:

https://invoiceninja.github.io/docs/migration/#troubleshooting

Yes, I have seen the information but it didn’t help.
I will check the logs in another 24 hours and let you know.

[2021-04-29 02:34:46] production.INFO: installationlink
[2021-04-29 02:35:10] production.INFO: installationlink
[2021-04-29 02:35:26] production.INFO: installationlink
[2021-04-29 06:15:03] production.INFO: latest version = 5.1.55
[2021-04-29 13:58:01] production.INFO: the path installationlink
[2021-04-29 14:17:15] production.INFO: installation link
[2021-04-29 14:17:34] production.INFO: installationlink
[2021-04-29 14:24:02] production.INFO: installationlink
[2021-04-30 06:15:04] production.INFO: latest version = 5.1.56
[2021-05-01 06:15:04] production.INFO: latest version = 5.1.56
[2021-05-02 06:15:05] production.INFO: latest version = 5.1.56
[2021-05-03 06:15:05] production.INFO: latest version = 5.1.58
[2021-05-04 06:15:06] production.INFO: latest version = 5.1.59
[2021-05-04 23:42:22] production.INFO: Importing account
[2021-05-04 23:42:22] production.INFO: Importing company
[2021-05-04 23:42:23] production.INFO: the path installation link
[2021-05-04 23:42:23] production.INFO: Importing users
[2021-05-04 23:42:23] production.INFO: Importing payment_terms
[2021-05-04 23:42:23] production.INFO: Importing tax_rates
[2021-05-04 23:42:23] production.INFO: Importing clients
[2021-05-04 23:42:23] production.INFO: Importing company_gateways
[2021-05-04 23:42:23] production.INFO: Importing client_gateway_tokens
[2021-05-04 23:42:23] production.INFO: Importing vendors
[2021-05-04 23:42:24] production.INFO: Importing projects
[2021-05-04 23:42:24] production.INFO: Importing products
[2021-05-04 23:42:24] production.INFO: Importing credits
[2021-05-04 23:42:24] production.INFO: Importing invoices
[2021-05-04 23:42:25] production.INFO: Importing recurring_invoices
[2021-05-04 23:42:25] production.INFO: Importing quotes
[2021-05-04 23:42:25] production.INFO: Importing payments
[2021-05-04 23:42:25] production.INFO: Importing expense_categories
[2021-05-04 23:42:25] production.INFO: Importing task_statuses
[2021-05-04 23:42:25] production.INFO: in task statuses
[2021-05-04 23:42:25] production.INFO: finished task statuses
[2021-05-04 23:42:25] production.INFO: Importing expenses
[2021-05-04 23:42:26] production.INFO: Importing tasks
[2021-05-04 23:42:26] production.INFO: Importing documents
[2021-05-04 23:42:27] production.INFO: installationlink
[2021-05-04 23:42:31] production.INFO: installationlink
[2021-05-04 23:42:36] production.INFO: latest version = 5.1.60
[2021-05-04 23:42:36] production.INFO: Completed​:rocket::rocket::rocket::rocket::rocket: at 2021-05-04 23:42:36

It seems the previous ones I did went through but nothing is imported. I cant find the transactions, clients or sort. all is empty.

I just deleted the new installation, installed it again, confirmed it was installed successfully by logging in and closing without filling any detail. I ran the migration, checked the laravel.log and I saw same log there with updated time that it is complete successfully.

Logged back in and still asking me for details… nothing done… worst thing is i just paid for whitelist last week and its a new application to me. I have data in old one as I was testing it with live data

So, I browsed into the public directory and I saw some files I had on the previous installation there meaning the migration was complete… so where is it? I then logged in and it was still asking me for a company name like a new installation so I created a fake name and I checked the list of companies and I saw the migrated one there.
Why didnt it load that at first instead of asking me company name?

Thanks hillel

This has been resolved.