Unable to login to my account

Self-Hosted | v4/Legacy
1

Hello,

All of a sudden, I am unable to login to my account.

Can you let me know why?

2

Hi,

I’m not sure, have you tried sending a password recovery email?

3

Yes, I did, but it says, We can’t find a user with that e-mail address.

4

Maybe try with incognito mode or a different browser

Do you have any emails from the app to check

5

Any emails from the app meaning?

6

To confirm you’re using the correct email address.

You can also send an email to contact@invoiceninja.com and we can check the email logs.

7

Okay, I have emailed my query to them. Looking forward to their response.