After days of playing with .env the apostrophes made the different. I tried using port 465 for secure connection that didn’t work and had to change to 587.
It worked for me on softcalous.
MAIL_MAILER=smtp
MAIL_HOST=‘mail.example.com’
MAIL_PORT=587
MAIL_USERNAME=‘info@example.com’
MAIL_PASSWORD=‘Example’
MAIL_ENCRYPTION=‘tls’
MAIL_FROM_ADDRESS=info@example.com
MAIL_FROM_NAME=‘Your Company’