Hi,
I have a very recent problem with the bills we sent to our customers by mail.
They use the dynamic link to consult their pdf bill. This part still work fine.
But here, in this page, when they try to click on “FACTURES” (i use the french version, i suppose that should be “BILLS” in english) in the top menu, they have this error messages :
" Il y a eu une erreur…
La facture demandée n’est pas disponible
Si vous avez besoin d’aide, veuillez nous contacter à invoice@flexvision.be"
That translate by :
There is an error…
The bill asked isn’t available.
If you need help, contact us at invoice@flexvision.be
This functionality still work fine for some customers and not at all for others.
We didn’t change any configuration neither updated InvoiceNinja.
That was still working perfectly fine the last week. I don’t know what changed.
Have you any idea of what could cause this ?
Best regards,
Nicolas