Stripe Stopped Working for Payments

Self-Hosted | v5
1

When clients go to Pay with Credit Card they get this screen.

I’ve tested it myself and it’s just not working. However, The Keys must be working because I can still Verify Customers.

2

Hi,

Are there any errors in the browser console?

3

Uncaught IntegrationError: Please call Stripe() with your publishable key. You used an empty string.
at l (v3/:1:139030)
at new e (v3/:1:364159)
at Uc (v3/:1:403012)
at l.setupStripe (stripe-credit-card-af3a9013.js:9:156)
at l.handle (stripe-credit-card-af3a9013.js:9:2808)
at stripe-credit-card-af3a9013.js:9:4328

There’s definitely a key in the settings though.

4

@david do you have any suggestions?

5

@david Do you have anything to suggest?

6

I just had a thought and successfully got Stripe to work by starting a NEW gateway. But the existing one that ported over from Hosted to self-hosted stopped working. I preferred using that one because it was carrying the ongoing totals.

7

The stripe implementations are different between hosted and self hosted. You would need to create a new gateway with the apikey combination, and then use the import customers button to sync payment methods to your new installation.

8

Thanks, that’s what I’ve done. Is this documented anywhere? I couldn’t find it.