Snappdf error 500

shikaar · December 8, 2021, 4:17am

Need Help with V5, Keep getting error 500 with snappdf.

hillel · December 8, 2021, 6:38am

Hi,

Are there any errors in storage/logs

Spog · December 8, 2021, 1:07pm

I had this error I can not remember exactly which fixed it but it was one of these:
- PHANTOMJS_PDF_GENERATION=false
- PDF_GENERATOR=snappdf
- NINJA_ENVIRONMENT=selfhost

I think it was the selfhost option.

Duncan

shikaar · December 8, 2021, 9:14pm

Hi Hillel,

No errors.

Thanks

hillel · December 9, 2021, 5:21am

@david any thoughts?

david · December 12, 2021, 9:16pm

@shikaar

What is your environment? Shared hosting or a virtual private server?

If you have a whitelabel license, you can use

PDF_GENERATOR=hosted_ninja

shikaar · December 13, 2021, 1:20pm

Hi David, Shared Hosting. I don’t have White Label License

david · December 16, 2021, 8:10pm

@shikaar

On shared hosting, you’ll need to rely on PhantomJS to generate your PDFs, you will need to register with phantom for an API key and then update the .env with this value.

https://invoiceninja.github.io/docs/self-host-troubleshooting/#phantom-js