I’m having a problem in the last few days.
I put in the second reminder a little fee amount to add in the invoice if it’s not paid.
I remember that in the begining was working, but i notice now is creating a new invoice with this amount and I don’t know way. Before it was adding the amount to the invoice.
I looked for a configuration, no luck.
Can someone help me with that?
If you have invoice locks turned on, we add the late fees into a new invoice, this was implemented for compliance in EU regions.
Hi @david ,
The invoices are locked after payment, not before.
Do I need to use “no lock” for the invoices to work correctly?
I’ll change the logic here, currently we lock regardless when attempting to add the fees, but I think in this scenario, the lock should not appy.