Refunds not working?

Hey there, I’m using Square for my Payment Gateway. After a client paid an invoice online, I refunded the payment through Invoice Ninja. However the money was not refunded to the client. I can see through my Square Dashboard that the transaction was not refunded. Does anyone have any information on this? Thanks, in advance.


@david are refunds supported with Square?

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Refunds are not available via the portal. If refunding is available a separate switch is shown which says Gateway Refund.

@david I don’t understand what you mean. Do you mind uploading a screenshot? Thanks.



If the gateway supports refunding there is a second switch.

@david thank you. For future reference refunds are not supported with Square. Someone at contact@invoiceninja told me that it was earlier.