Refund is not applied to the balance of the linked invoice

Hi team,
I refunded a payment (partially) and the refund was processes accordingly in Stripe (verified in the Stripe portal).
As an example: Invoice = 2000, Payment Amount = 1000 and refunded = 500.
But the invoice linked to the payment does not update its balance. It’s still mentioned “Paid to date = 1000”.

Could you please verify this behavior?

Thanks in advance


Thanks for reporting this!

cc @david


After a refund, the invoice should increase its balance by the refund amount. If you are a hosted user, please email us more information to and we can investigate this further for you.

@david Thanks, it’s actually the “Paid to Date” field which is wrong. The balance is correct. I sent you an email with some more information.