PlatformException(error, Promise was rejected with a value of ‘undefined’.,null, null)

[patricf]

I’m under v5.3.27-c62, self-hosted, shared host, it was working correctly, but I have this problem now when trying to edit an invoice.

I have this in my .env file :

#options - snappdf / phantom / hosted_ninja
PDF_GENERATOR=phantom
PHANTOMJS_PDF_GENERATOR=true

PHANTOMJS_KEY=‘a-demo-key-with-low-quota-per-ip-address’
PHANTOMJS_SECRET=password

I saw the other topic on the same problem, I’m trying to change to PDF_GENERATOR=hosted_ninja
( I have white label), and PHANTOMJS_PDF_GENERATOR=false (I guess) but the config cache doesn’t seems to refresh. It always says PDF: Phantom JS Web in the System Health. I tried /update, empty the cache, refresh, with no sucess.

Any help would be appreciated. Thank you.

[hillel]

Hi,

It may help to run php artisan optimize after changing the .env file.

[patricf]

Thank you, it’s working again with phantom…

It’s working also with hosted_ninja. But with both option, the preview is poor quality, it was not like that before, any idea why ?

I would like to configure it with snappdf, but it’s giving me the same error (PlatformException…)

Do I have to install something ?

[hillel]

It was caused by a change we made to improve the quality of the text throughout the app. Two steps forwards, one back… We’re looking into correcting it.

You would need to setup SnapPDF locally: https://github.com/beganovich/snappdf