Hello,
My client is having a few issues with their stripe plugin he keeps getting an email from stripe stating the webhook isn’t setup correctly.
The message got was -
Hi there,
We’re contacting you because the webhook endpoint associated with your account in live mode has been failing for five consecutive days. Webhooks are used to notify your server about events that happen in your Stripe account, such as a payout completing or an invoice being created. The failing webhook endpoint is (removed)/public/payment_hook/(removed)HqLCAXfgCOYtTeN5pU0Q/23.
We have disabled your webhook endpoint so it will no longer receive these events from Stripe. If you’d like to re-enable your endpoint once you’ve fixed the problem, you can do so by clicking the ‘Enable’ button for the webhook in your Stripe settings: https://dashboard.stripe.com/account/webhooks.
One recent call to your endpoint failed because we did not receive any response. This usually means that we were either unable to connect or our request timed out. You can view the event for this failed notification here: https://dashboard.stripe.com/events/(removed)S9rn6Kvwdl2Jb. To acknowledge receipt of a webhook, your endpoint should return a 2xx HTTP status code.
For more in depth information about how to use webhooks, we recommend taking a look at our documentation: https://stripe.com/docs/webhooks.
Yours,
The Stripe Team
In payment gateway it states (removed)/public/payment_hook/(removed)HqLCAXfgCOYtTeN5pU0Q/23 in the payment but when i had a look at the dir i can’t find anywhere /payment_hook/
I downloaded another version from GitHub and still the same can’t find it.
So what is the issues, is this a bug or a set up error? or should stripe still work without any issues?
Some advice would be great!
Sorry i have to (remove) a few things for the URL have to protect my client at the end of the day.
Thanks in advance!