Paid Plan Lost?

I just had clients having problems paying invoices.
I opened the desktop app and went to SETTINGS >> ADVANCED SETTINGS >> CLIENT PORTAL

And I get a notice “Upgrade to a paid plan to enable the advanced settings”

And when I log-in to
There is no record of any invoices or payments

I’ve been paying for IN for several years.

I now have clients who can’t pay me and I can’t access the software that I paid for!

I need this fixed NOW!


Please send an email to for help with this.