Not receiving mail with JSON export file

Self-Hosted | v5
1

After lots of problems with ‘pdf update’ and ‘saving settings’ i decided to start from scratch.
I installed a new instance of IN5.
Now i want to export a JSON file from my old one and import t the new one…
First i get some popups with “429: Too many requests”.
After a few times i get the popup with “receive a downloadlink when ready.”

I tried first with using the same db, but get error on payment settings.

I don’t receive any mail… is there another way to get the JSON file? or another option to use?

Koen

2

Hi,

It may be better to use mysqldump to transfer the database.

Is email working in the app/are you able to email an invoice?

3

Hi Hillel…

I don’t know?

  • get always “500: Unable to generate the raw PDF” in the old version…
    It’s completely messed up.

I tried also with a dump od the db, but get error on something about payment settings.

4

What specific error are you seeing using mysqldump?

Are you able to send emails in the app?

5

@villa-jade

I have a fix for this particular issue in v5.5.45

6

Hi Hillel,

I made an export of the db from the corrupt Invoice Ninja version.
I imported the db into the new db (complete new install).
I get same Error 500 server error.

Koen

7

Are there details about the 500 error in storage/logs?

8

Hi Hillel…

Nothing in the log…
I thinks it’s in the db… with the installed db i don’t have a problem…
Is there another way… i don’t know what to do anymore?

Koen

9

Have you checked both the web server error log and the application logs in storage/logs?

10

Hi Hillel,

Yes, nothing in the log…
I’m gonna setup a new instance of NI5 and retype complete all my data into the new one…

Hell of a job, but i have to go further… :wink:
But anyway, thank for your help.

Koen…